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Living Wage and Its Impact on Customer Service Quality
By Othmar Mueller Von Blumencron / April 30, 2021
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Why VIPdesk Chose to Become a Certified B Corp
By Othmar Mueller Von Blumencron / March 26, 2021
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10 CX Thought Leaders You Need To Follow to Stay In Tune With The Pulse Of The Industry
By Othmar Mueller Von Blumencron / March 5, 2021
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Blog#4 New Normal Series – Lasting Impact of COVID 19 on the Customer Experience
By Othmar Mueller Von Blumencron / February 18, 2021
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Customer Service Representatives - The Real Frontline Workers!
By Sally Hurley / February 9, 2021
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The New Normal Series: #3 Recruiting Re-imagined: How To Attract and Retain Virtual Team Members During COVID
By Sally Hurley / November 4, 2020
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The New Normal Series: #2 Why Recognition of Virtual Team Members Matters Even More During a Pandemic
By Sally Hurley / October 7, 2020
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The New Normal Series: #1 Why You Need to Raise the Tech Bar Requirements
By Sally Hurley / September 22, 2020
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