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Othmar Mueller Von Blumencron
Top 5 Reasons Why Companies Loose Clients During Their CX journey
By
Othmar Mueller Von Blumencron
/ October 21, 2024
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Mythbusters CX Edition: AI in Customer Service
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Othmar Mueller Von Blumencron
/ May 17, 2024
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Top CX Trends to Watch in 2024
By
Othmar Mueller Von Blumencron
/ February 1, 2024
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Speed Doesn’t Equal Success: The Limitations of AHT as a KPI
By
Othmar Mueller Von Blumencron
/ September 28, 2023
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The Evolving Impact of Social Media on Customer Experience
By
Othmar Mueller Von Blumencron
/ July 25, 2023
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AI
ChatGPT Meets CX: Opportunities Outweigh Threats
By
Othmar Mueller Von Blumencron
/ April 13, 2023
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Top CX Trends to Watch in 2023
By
Othmar Mueller Von Blumencron
/ January 20, 2023
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What CX Metrics You Should be Tracking
By
Othmar Mueller Von Blumencron
/ August 10, 2022
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