---
title: VIPdesk Blog | Sally Hurley
---

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# VIPdesk Blog

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## Sally Hurley

<https://blog.vipdesk.com/blog/in-a-world-of-automation-is-the-human-touch-lost>

[AI](https://blog.vipdesk.com/blog/tag/ai)

##### [In a World of Automation is the Human Touch Lost?](https://blog.vipdesk.com/blog/in-a-world-of-automation-is-the-human-touch-lost)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / May 4, 2023 

[Continue Reading](https://blog.vipdesk.com/blog/in-a-world-of-automation-is-the-human-touch-lost)

<https://blog.vipdesk.com/blog/cx-the-death-of-email>

##### [Customer Service: The Death of Email](https://blog.vipdesk.com/blog/cx-the-death-of-email)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / July 7, 2022 

[Continue Reading](https://blog.vipdesk.com/blog/cx-the-death-of-email)

<https://blog.vipdesk.com/blog/the-customer-service-outsourcing-checklist>

##### [The Customer Service Outsourcing Checklist](https://blog.vipdesk.com/blog/the-customer-service-outsourcing-checklist)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / March 22, 2022 

[Continue Reading](https://blog.vipdesk.com/blog/the-customer-service-outsourcing-checklist)

<https://blog.vipdesk.com/blog/remote-work-trends-2022>

##### [Remote Work Trends for 2022](https://blog.vipdesk.com/blog/remote-work-trends-2022)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / February 18, 2022 

[Continue Reading](https://blog.vipdesk.com/blog/remote-work-trends-2022)

<https://blog.vipdesk.com/blog/customer-service-representatives-the-real-frontline-workers>

##### [Customer Service Representatives - The Real Frontline Workers!](https://blog.vipdesk.com/blog/customer-service-representatives-the-real-frontline-workers)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / February 9, 2021 

[Continue Reading](https://blog.vipdesk.com/blog/customer-service-representatives-the-real-frontline-workers)

<https://blog.vipdesk.com/blog/the-new-normal-series-3-recruiting-re-imagined-how-to-attract-and-retain-virtual-team-members-during-covid>

##### [The New Normal Series: #3 Recruiting Re-imagined: How To Attract and Retain Virtual Team Members During COVID](https://blog.vipdesk.com/blog/the-new-normal-series-3-recruiting-re-imagined-how-to-attract-and-retain-virtual-team-members-during-covid)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / November 4, 2020 

[Continue Reading](https://blog.vipdesk.com/blog/the-new-normal-series-3-recruiting-re-imagined-how-to-attract-and-retain-virtual-team-members-during-covid)

<https://blog.vipdesk.com/blog/post-covid-19-what-the-future-of-offices-looks-like>

##### [Post COVID 19: What the Future of Offices Looks Like](https://blog.vipdesk.com/blog/post-covid-19-what-the-future-of-offices-looks-like)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / May 19, 2020 

[Continue Reading](https://blog.vipdesk.com/blog/post-covid-19-what-the-future-of-offices-looks-like)

<https://blog.vipdesk.com/blog/how-to-save-money-while-working-from-home>

##### [Work From Home Series: #6 How To Save Money While Working From Home](https://blog.vipdesk.com/blog/how-to-save-money-while-working-from-home)

 By [Sally Hurley](https://blog.vipdesk.com/blog/author/sally-hurley) / May 6, 2020 

[Continue Reading](https://blog.vipdesk.com/blog/how-to-save-money-while-working-from-home)

[All posts](https://blog.vipdesk.com/blog/all) [Next \[fa icon="angle-double-right"\]](https://blog.vipdesk.com/blog/author/sally-hurley/page/2)

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