Tag Archives: Loyalty Trends

Article of Interest: 5 Mobile Trends Loyalty Marketers Should Watch

September 22, 2011 – 11:27 am

I’m not sure about you, but I don’t know many people today without a smartphone, which is a tell-tale sign that companies should be paying attention to this ever-evolving trend. As a matter of fact as of July 2011, 82.2 million Americans owned Smartphones. I, personally, do so much more on my iPhone than talk […]

By Erika Blanchard | Posted in Brand Experience Management, Contact Center Best Practices, Customer Loyalty Programs, Customer Retention | Also tagged , , , , , | Comments (1)

23rd Annual Card Forum and Expo 2011 in Miami, FL

April 19, 2011 – 8:24 am

VIPdesk will be exhibiting at the 23rd Annual Card Forum & Expo on April 27 to 29 at the beautiful Fontainebleau Resort in Miami Beach, FL. There is no better way to understand what’s happening in the payments industry than by attending this year’s event, as the agenda features broad topics that hit on many […]

By Erika Blanchard | Posted in Customer Experience, Customer Loyalty Programs, Events, Financial Services | Also tagged , , , , , , , , , , , , , , , , , , , , , | Comments (1)

11 Key Customer Loyalty Trends for 2011

December 3, 2010 – 9:19 am

Loyalty 360 is a great organization—I was very impressed by and learned a great deal at their 2010 Loyalty Expo.  As such, when they recently issued their “11 key customer loyalty trends for 2011”, I paid attention. Some takeaways that I got from the list of 11 key customer loyalty trends were great reminders for […]

By Linda Dickerhoof Sperling | Posted in Customer Loyalty Programs, Voice of the Customer | Also tagged , , , | Comments (1)
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