Category Archives: VIPdesk

Upcoming Webinar: Engaging Customers Via Social Media and Mobile-Enabled Loyalty Programs

March 19, 2012 – 9:00 am

There are more smartphones, tablets, and other cellular-enabled devices in the United States than people—and loyalty marketers must embrace these new communication tools in order to maintain relevance. Brands must strategically incorporate social media and mobile applications into their loyalty programs in a manner that resonates with their customers and gets results.  However there are many [...]

By Linda Dickerhoof Sperling | Also posted in Customer Loyalty Programs, Social Media, Webinar | Comments (0)

TODAY’S LUXURY PURCHASE: Research, Reviews and Deals

March 6, 2012 – 3:46 pm

This blog post was originally written by Loyalty 360 and appeared on Loyalty Management Online. It’s no surprise that the average consumer is concerned with value in the current economic environment.  Interestingly, this sentiment expands to the luxury market as well.  According to a recent survey from Empathica Inc., a leading provider of Customer Experience [...]

By Linda Dickerhoof Sperling | Also posted in Brand Experience Management, Customer Experience, Customer Loyalty Programs, Customer Relationship Management, Retail | Comments (0)

Engaging and Retaining Customers Through Social Media and Mobile-Enabled Loyalty Programs

February 14, 2012 – 1:59 pm

On March 27, our very own Mark Robeson (VIPdesk’s SVP of Sales & Marketing) will be co-presenting a webinar on the subject of “Engaging and Retaining Customers Through Social Media and Mobile-Enabled Loyalty Programs“. Along with co-presenters Dave Hanley of Banyan Branch and Loyalty 360, Mark will review how brands can strategically incorporate social media and mobile applications into their [...]

By Linda Dickerhoof Sperling | Also posted in News, Social Media, Webinar | Comments (0)

VIPdesk Receives Fifth Consecutive Washington SmartCEO/Clifton Gunderson Future 50 Award

February 2, 2012 – 2:23 pm

VIPdesk has received a 2012 SmartCEO/Clifton Gunderson Future 50 award, which recognizes the Greater Washington area’s 50 fastest-growing companies based on employee and revenue growth over the past three years. This is the fifth consecutive year that VIPdesk has received this prestigious award, which was announced last week at the annual SmartCEO Future 50 Awards [...]

By Linda Dickerhoof Sperling | Also posted in News | Comments (0)

On Giving Thanks

November 22, 2011 – 12:17 pm

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.    -John Fitzgerald Kennedy As unbelievable as it is to me, the holiday season is, once again, upon us. I, personally, can’t believe how fast this year has flown by – although, [...]

By Erika Blanchard | Also posted in Brand Experience Management | Tagged , , , , , | Comments (0)
Follow

Get every new post delivered to your Inbox.

Join 58 other followers