Category Archives: Financial Services

Shopping advice from your Concierge: 5 gift ideas for your pet

November 27, 2012 – 12:16 pm

Even if you didn’t brave the crowds to do some shopping of your own on Black Friday, it was impossible to escape the shopping craze promoted via TV, radio, print advertisements, marketing emails, online banner ads and even stories (both sad and funny) covered on the local and national news. Even Cyber Monday seemed to […]

By Vladimir Poletaev | Also posted in Concierge, Insurance, Personal Shopper, Pet Concierge, Retail | Comments (7)

Before you travel this holiday season: review your travel assistance benefit

November 20, 2012 – 11:29 am

In a very timely article, given the number of Americans who plan to travel this holiday season, Allie Johnson with CreditCards.com recently wrote a comprehensive article highlighting a very popular benefit that many credit card companies offer to travelers:  Credit card emergency travel assistance. While not known to many consumers, travel assistance service can be […]

By Vladimir Poletaev | Also posted in Concierge, Insurance, News, Travel, Travel Benefits | Comments (1)

Your Concierge: Top 7 tips on traveling with pets

August 17, 2012 – 9:32 am

When traveling for any reason: a business trip, vacation, holiday or to see family, those who have pets must carefully (and often creatively) plan their trip.  Luckily there are resources that pet owners can rely on to determine pet-friendliness of hotels and carriers, create detailed itineraries, and generally prepare for travel’s unexpected turns. We have […]

By Vladimir Poletaev | Also posted in Concierge, Insurance, Pet Concierge, Travel | Tagged , , , , , , , , , , , | Comments (11)

6 Reasons why Travelers and Travel Agents like Travel Insurance with Concierge Services

July 5, 2012 – 9:42 am

I like travelling. Actually, I love to travel very much. And every trip I take, whether for one day or couple of weeks, is an incredible adventure. I also like to make the most of my trips, so I prefer to do a lot of research prior to the trip. Unfortunately, research takes a lot […]

By Vladimir Poletaev | Also posted in Concierge, Customer Loyalty Programs, Customer Relationship Management | Tagged , , , | Comments (20)

Over Half of all Customer Loyalty Programs Embrace Social Media and Mobile Communication Tools

May 3, 2012 – 1:41 pm

We recently hosted a webinar, along with Banyan Branch ”Engaging and Retaining Customers through Social Media and Mobile-Enabled Loyalty Programs“. Below is the press release which outlines the poll results from the webinar which included over three hundred mid-to-high level managers and executives from many of the world’s leading brands. We recommend that you download the […]

By Erika Blanchard | Also posted in Customer Experience, Customer Loyalty Programs, Experiential Rewards, Marketing, Mobile, Social Media | Tagged , , , , | Comments (2)
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