Category Archives: Concierge

Introducing Aspire Lifestyles: A Leading Global Brand for Loyalty, Concierge and Assistance Solutions

April 3, 2013 – 1:36 pm

VIPdesk  is proud to announce the launch of the new global brand “Aspire Lifestyles”. Aspire Lifestyles is the highly-anticipated strategic merger of several of the world’s premier loyalty, concierge and assistance solutions providers: International SOS’s Worldwide Enhancement business, VIPdesk (USA and UK) and EMSM (Korea). Drawing upon the collective strength of nearly three decades of […]

By Linda Dickerhoof Sperling | Also posted in Benefits Development, Customer Loyalty Programs, Experiential Rewards, Loyalty Programs, News, VIPdesk | Comments (0)

Seven Travel Benefits that Drive Customer Loyalty

January 18, 2013 – 1:06 pm

According to the Credit Suisse 2012 Global Wealth Report, there are currently 24.2 million millionaires in the world. These are potential customers that can and will spend more with the proven brands to which they are loyal. In study after study, travel has been shown to be the most important lifestyle category to the affluent customer. […]

By Linda Dickerhoof Sperling | Also posted in Customer Loyalty Programs, Webinar, Travel, Loyalty Programs, Travel Benefits | Comments (2)

Concierge Services Offer Improved Retention, Revenue

December 5, 2012 – 2:32 pm

This article, written by Loyalty 360′s Phillip Britt, originally appeared in Loyalty Management online. ***************** Concierge services can help loyalty marketers increase customer retention and increase customer spending Mark Robeson, senior vice president sales and marketing, for VIPdesk said during a Loyalty 360 webinar. “From the ordinary to the extraordinary, concierge services provide your customers with […]

By Linda Dickerhoof Sperling | Also posted in Loyalty 360, Loyalty Management Magazine, News, Webinar | Comments (3)

Shopping advice from your Concierge: 5 gift ideas for your pet

November 27, 2012 – 12:16 pm

Even if you didn’t brave the crowds to do some shopping of your own on Black Friday, it was impossible to escape the shopping craze promoted via TV, radio, print advertisements, marketing emails, online banner ads and even stories (both sad and funny) covered on the local and national news. Even Cyber Monday seemed to […]

By Vladimir Poletaev | Also posted in Financial Services, Insurance, Personal Shopper, Pet Concierge, Retail | Comments (7)

Before you travel this holiday season: review your travel assistance benefit

November 20, 2012 – 11:29 am

In a very timely article, given the number of Americans who plan to travel this holiday season, Allie Johnson with CreditCards.com recently wrote a comprehensive article highlighting a very popular benefit that many credit card companies offer to travelers:  Credit card emergency travel assistance. While not known to many consumers, travel assistance service can be […]

By Vladimir Poletaev | Also posted in Financial Services, Insurance, News, Travel, Travel Benefits | Comments (1)
Follow

Get every new post delivered to your Inbox.

Join 91 other followers