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Creative Employee Benefits Packages

February 21, 2012 – 2:37 pm

Fact: A standard package of health, dental and vision insurance, some paid vacation and a modest life insurance policy is not “competitive.”  Although attracting and retaining top talent continues to be a challenge for business leaders, most employers still boast of their competitive benefits offerings… which are really nothing special (“comparable,” even). And employers who [...]

Posted in Concierge, Management, Virtual Workforce | Comments (0)

Season’s Greetings from VIPdesk

December 27, 2011 – 10:12 am

From all of us at VIPdesk, we would like to extend our warmest wishes for a happy holiday season. As the year comes to a close, we’d like to let you know how much we appreciate your support. We’d also like to take this opportunity to thank you for your continued partnership. It is our [...]

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Happy Holiday Wishes from VIPdesk

December 23, 2010 – 4:04 pm

The entire VIPdesk Team would like to extend our warmest wishes for a happy holiday season spent with family and friends. May the new year be filled with peace, happiness and prosperity! -From all of us at VIPdesk Like this post? Subscribe to the blog

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Thanksgiving – A Time to Give Thanks!

November 24, 2010 – 10:00 am

  According to Thankful.com: “Research shows that saying “thank you” for the good stuff in life makes for a happier, healthier you. And it makes those around you feel pretty darn good, too.” So in honor of Thanksgiving and the holiday season, we decided to make a list of the things we are thankful for [...]

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Top 5 Ways to Deal with Customer Issues

November 2, 2010 – 12:52 pm

It’s a fact; no one is perfect and no matter how well run a company is, there will be mistakes or misunderstandings. It is important to understand, the issue isn’t the biggest problem; it’s how you deal with the issues that counts. Solving problems effectively can be a great opportunity for your business. If you [...]

Posted in Contact Center Best Practices, Customer Experience, Customer Retention | Tagged , , | Comments (0)
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