VIPdesk Blog

Live Webinar, Tuesday November 15, 2011 at 1:00 p.m. ET

Presenters:

• Jamie Comiskey, Vice President, Experiential Programs VIPdesk
• Mark Robeson, Senior Vice President, Sales and Marketing, VIPdesk

Discounts, coupons and a card on their birthday… all personalized engagement tactics customers recognize and appreciate… but what about more aspirational rewards? Whether a meet & greet with a celebrity chef or a behind-the-scenes tour of a hot Broadway show, “Experiential Rewards” deliver unforgettable, exclusive experiences customers will remember and talk about for years to come.

Experiential Rewards are a powerful engagement and loyalty tool that can have a strong bottom line impact. With experiential rewards, customers directly link their memorable experience with your brand, creating a lasting bond.  End results include increased customer engagement, enhanced brand identification and perception, invaluable word-of-mouth advocacy and an increase in customer loyalty that other customer loyalty and rewards offerings simply can’t surpass.

Learn more during the upcoming webinar, “Experiential Rewards Programs: Rewarding Customer Loyalty One Unforgettable Experience at a Time.” Attendees will gain insight into a variety of experiential rewards programs being offered in the marketplace today, the benefits of incorporating experiences into an overall customer loyalty program, and how to set an experiential rewards program up for success from the start.

Other topics covered will include:

• The evolution of experiential rewards programs: past, present and future trends.
• The Benefits of incorporating experiential offerings into an overall loyalty program.
• Lessons learned: what works and why.
• Program considerations: development, fulfillment and management of your rewards program.
• Who defines “once-in-lifetime”?  Tailoring your programs to your end-users.
• Lessons learned: what works and why.

VIPdesk has been developing and managing experiential rewards programs since 1999 and has developed and managed thousands of experiences for its clients, helping to provide their customers with once-in-a-lifetime insider access to entertainment, sports, and lifestyle experiences.

The first 25 people to register for this webinar will be registered in a drawing for a chance to win one of three $100 gift certificates from GiftCertificates.com

Register Now to learn how to increase customer loyalty and engagement with experiential rewards programs.